Privacy Policy
A-1 Hardware values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services. By accessing or using our Site, you consent to the practices described in this Policy and to the handling of your information in accordance with applicable laws and regulations.
Information We Collect
To provide a smooth and personalized shopping experience, A-1 Hardware may collect the following types of information:
- Contact Information: Name, email address, phone number, and billing or shipping address
- Order Information: Details related to your purchases, including payment and shipping data, securely processed through trusted third-party providers
- Account Information: Login credentials and preferences used to manage your account
- Shopping Activity: Information about products you view, add to your cart, or save for later
- Customer Support Communications: Information shared when you contact us via email, chat, or other support channels
We also use cookies and similar tracking technologies to collect usage data and better understand how visitors interact with our Site.
How We Use Your Information
The information collected by A-1 Hardware may be used to:
- Process and fulfil orders, payments, and deliveries
- Provide customer service and respond to inquiries
- Send order updates, account notifications, and service-related communications
- Personalise product recommendations and shopping experiences
- Improve website functionality, performance, and security
Sharing Your Information
Your privacy is important to us. A-1 Hardware does not sell or rent your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: Trusted partners who assist with payment processing, shipping, analytics, or communications
- Business Operations: Limited sharing for promotional or operational purposes that enhance your shopping experience
- Legal Requirements: When required by law or to protect the rights, safety, or property of A-1 Hardware, our customers, or others
User-Generated Content
Our Site may allow users to submit reviews, ratings, or comments. Any information shared in public areas may be visible to other users. Please avoid sharing sensitive personal information in these sections.
Cookies and Tracking Technologies
A-1 Hardware uses cookies and similar technologies to improve site functionality, analyse traffic, and remember user preferences. You may disable cookies through your browser settings, though some features of the Site may not function properly as a result.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute protection.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access or Correct your personal information
- Request Deletion of your data, subject to legal retention requirements
- Opt Out of Marketing Emails at any time using the unsubscribe option
- Manage Cookie Preferences through your browser settings
To exercise these rights, please contact us through the support options available on our Site.
International Users
By using the A-1 Hardware website, you acknowledge that your information may be transferred to and processed in countries outside your country of residence, including the United States. We take appropriate steps to ensure your data remains protected.
Changes to This Privacy Policy
A-1 Hardware may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our Site constitutes acceptance of the revised Policy. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact A-1 Hardware through our website or customer support channels. We are committed to addressing your concerns promptly.
For More Information
Trade Name: A-1 Hardware
Support:24/7 (via email & chat)
Business Hours:8:00AM to 6:00PM GMT-8 (Mon to Fri)
Business Phone: +1 (310) 559-9594
Business Mail: support@a-1hardware.com
Business Address: 11119 Washington Blvd, Culver City, California 90232, United States